Major plus! The finishes in our unit were good quality, and the enormous soaker bathtubs are SUPER nice. They got back to us right away and swapped out our broken washer in no time. As the units are relatively new, everything worked, and we only needed to call maintenance once. It was actually the cleanest Ive ever seen an apartment upon move in. Our unit was in great condition when we moved in. Everyone was always very helpful and friendly. We rented for one year at Strata, and overall we had a really positive experience.
STRATA APARTMENTS DENVER PROFESSIONAL
Do yourself a favor do not choose Strata.“CAM Fee” shall mean all costs and expenses of any kind or nature which are necessary, and are incurred by Owner, for the operation and maintenance of the common areas of the Apartment Community and arising out of the Owner’s obligation to maintain and repair under the Lease or arising under any Governing Documents, or which are reasonably determined by Owner to be appropriate for the best interests of the Apartment Community, including, without limitation: all costs and expenses of operating, maintaining, repairing, replacing, lighting, and cleaning costs of courtesy patrol costs of keeping the Apartment Community in compliance with applicable law costs for landscaping, drainage, and lighting facilities for the common areas costs and expenses of planting, replanting, replacing flowers and shrubbery and planters costs for sprinkler maintenance costs for pest control and trash removal, and all costs of professional management of the Apartment Community. You will find similar reviews from other reviewers. They do not care about the customers or resident. They find every possible way to charge you for anything you can or cannot think of. You pay for THEIR operation cost!!! read below! From my one year experience, they are all about money. See the picture for my bill! The bill is NOT for what you use in your apartment. They wont tell you the amount when you sign the lease. The amount could double for a two-bedroom. Hidden $130 MONTHLY fee for common areaThere is a MONTHLY fee for common area in the amount of around $130 even for a one-bedroom apartment. I am legit embarrassed to bring family over.So if the office staff kept that same initial energy and if the folks here were not literal trash pandas I would be fine…but it’s not, everything is falling apart here. For 2 grand a month, this is just not ok. In the breeze ways, trash in the grass, trash in the pool trash in the gym. Trash is everywhere but the trash can it seems. My god, I literally just had to kick trash off of a slide at the kid park. They really get to it.Now the reason for my “meh” 2 stars is the trash.
Office staff apologized and said they addressed it but the noise violation complaint we received later on week one put a very sour taste in our mouth (not as family friendly as the park amenity would suggest).The saving grace here is the maintenance staff, shout out to Zion for being a real one. Office staff was very helpful in the beginning, once you move in is a whole different story (the term phony nice comes to mind).The unit was nice hence why we chose to move here, however on day one we had neighbors knocking and telling us their trying to sleep (at noon).
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